I'm no arithmetician but if my rudimentary calculations are correct The Elbow Room turns 25 this year. It isn't that I just happen to have their birth year memorised but that I've been thinking about Vancouver and its metamorphosis in regard to customer service (amongst other things).
In recent years I have noticed that in many instances politeness has not appeared to be a mandatory part of an employee's interaction with clients, in particular in regard to retail sales and restaurants. It would be unfair to state that this is the case everywhere for, in truth, it has simply become more of an extreme divide between that false sales pleasantry and the feeling you are wasting someone's time. In regard to the latter I thought about The Elbow Room and wondered if, due to all the places people could go to be abused, they might be suffering from the competition? But of course, as anyone to has dined there knows, a more enjoyable meal rarely occurs elsewhere. Their form of abuse indicates that they are only paying more attention to you and your needs, even if you have to get a refill yourself.
Happy Birthday Elbow Room Café!
www.theelbowroomcafe.com
The Elbow Room Café
Posted by vostokone
Labels: addiction, Entertainment, food, fun, vancouver